Welcome to Digisolva. These Terms & Conditions govern your access to and use of our website and services. By using our website or purchasing any of our services, you agree to comply with and be bound by the terms outlined below. If you do not agree with any part of these Terms & Conditions, please refrain from using our website and services.
Acceptance of Terms
By accessing the Digisolva website, placing an order, or using any of our services, you confirm that you have read, understood, and agreed to these Terms & Conditions and all applicable laws and regulations.
Services
Digisolva provides social media marketing and related digital marketing services. The scope, pricing, and delivery timelines of our services may vary depending on the package or custom agreement selected by the client.
We reserve the right to modify, update, or discontinue any service at any time without prior notice.
User Responsibilities
By using our website and services, you agree to:
- Provide accurate and complete information when placing an order.
- Use our services only for lawful purposes.
- Maintain the confidentiality of any account credentials provided to you.
- Cooperate by providing the necessary information or access required to deliver the requested services.
Failure to provide the required information may result in delays or limitations in service delivery.
Payments
All payments for services must be made in full through our secure payment gateways before work begins unless otherwise agreed in writing.
We currently accept payments through:
- PayPal
- Stripe
By making a payment, you authorize the selected payment provider to process your transaction in accordance with its own terms and policies.
Pricing and Fees
All service prices listed on our website are subject to change without prior notice. Digisolva reserves the right to update pricing at any time. Any changes will not affect orders that have already been confirmed and paid for.
Additional services or revisions beyond the original scope of work may be subject to additional charges.
Service Delivery
Delivery times provided on our website or communicated during the ordering process are estimates only. While we strive to deliver all services within the stated timeframe, delays may occur due to factors beyond our control, including delayed client responses or third-party platform restrictions.
No Guaranteed Results
Digital marketing outcomes may vary based on numerous factors, including competition, market conditions, audience behavior, and advertising budgets. Digisolva does not guarantee specific results such as sales, followers, leads, or revenue unless explicitly stated in a separate written agreement.
Intellectual Property
All content, designs, graphics, logos, text, and materials available on the Digisolva website are the intellectual property of Digisolva unless otherwise stated.
You may not copy, reproduce, distribute, or use any website content without prior written permission from Digisolva.
Prohibited Activities
Users agree not to:
- Use our services for any illegal or fraudulent activities.
- Attempt to interfere with the security or functionality of our website.
- Submit false or misleading information.
- Violate the terms or policies of any third-party platforms associated with our services.
Digisolva reserves the right to suspend or terminate services if prohibited activities are detected.
Third-Party Platforms
Some of our services rely on third-party platforms such as social media networks and payment processors. Digisolva is not responsible for any actions, restrictions, outages, or policy changes imposed by these third-party services.
Limitation of Liability
To the fullest extent permitted by law, Digisolva shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:
- The use or inability to use our website or services.
- Delays or interruptions in service delivery.
- Third-party platform actions or restrictions.
- Loss of business opportunities, profits, or data.
Your use of our services is entirely at your own risk.
Refund Policy
Refund requests are subject to the terms outlined in our Refund & Cancellation Policy. Please review that policy before purchasing any services from Digisolva.
Changes to These Terms
Digisolva reserves the right to update or modify these Terms & Conditions at any time. Any updates will become effective immediately upon publication on this page.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws and regulations of the jurisdiction in which Digisolva operates.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us at:
- Email: info@digisolva.com
Agreement
By accessing the Digisolva website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.
Company
Odhiambo Corp Limited
Sarah Atieno Odhiambo
UNIT 903, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG